Indosat Becomes The First Indonesian Company To Adopt Agentspace

ANTARA/Monalisa

Indosat Becomes The First Indonesian Company To Adopt Agentspace

Tuesday, 15 Apr 2025

Indosat Ooredoo Hutchison (IOH) has become the first company in the Asia Pacific region to adopt Google Agentspace to empower its employees with artificial intelligence (AI).

IOH is the first company in Indonesia to deploy AI agents, so that company data can be followed up directly to employees to accelerate data analysis and decision making.

"For thousands of our employees, Google Agentspace means more efficient and impactful work. It is an AI-powered assistant that provides comprehensive research across company data and simplifies tasks with natural language," said Indosat Ooredoo Hutchison President Director and CEO Vikram Sinha in his statement.

The use of Agentspace further strengthens IOH in carrying out the grand vision of AI North Star. Since merging in 2002, the company has transformed into an AI Native TechCo that focuses on integrating AI into all aspects of its operations and commerce as the core of their business. IOH is collaborating with Google Cloud and McKinsey.

“Over the last six months working with McKinsey and Google, we’ve seen how AI helps us manage our capital expenditure (CapEx). We spend around $500–550 million annually on CapEx, and AI helps us spend at the right time and place. It also helps us improve the customer experience,” said Vikram in a special session with Indonesian media at Mandalay Bay.

On the same occasion, Google Cloud Asia Pacific President Karan Bajwa said that the long strategic partnership with Indosat was a benchmark for how cloud companies and telcos could work together.

“Now the vision has evolved, bringing AI to market. So there are two ways we see this partnership. First, we help transform Indosat’s infrastructure and data platforms as a company, modernizing all of these platforms. Indosat is leading the adoption of new technologies and Agentspace is an example of that,” said Karan.

First announced in December 2024, Google Agentspace combines Google’s quality enterprise search, conversational AI, Gemini models, and third-party agents. The platform empowers employees to discover and analyze information from their company, interact with AI agents, and take action through enterprise apps.

For example, employees can use Agentspace to access Google-built AI agents like NotebookLM, which lets them upload sources – such as PDFs, Google Docs, website URLs, and YouTube videos – to summarize, ask questions, and respond in a specific format.

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