Sukabumi's E-Governance Model Earns Praise From Indonesian Parliamentarian

Tuesday, 02 December 2025

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Author: Qiyas Zia
Aria Bima highlighted the city's systematic integration of digital platforms as a replicable model for enhancing transparency, responsiveness, and efficiency in local government operations across Indonesia. (Foto: Rizki/vel)

Sukabumi — The city of Sukabumi in West Java has garnered national legislative attention for its pioneering work in digital governance. Aria Bima, a member of Commission X of the DPR RI, visited the city to assess its development programs and came away impressed by its holistic e-governance framework. The city's strategy of integrating a wide array of digital tools into a unified system for public service delivery stood out as a significant achievement, demonstrating a mature approach to technological adoption in the public sector that goes beyond isolated pilot projects.

The core of Sukabumi's digital strategy lies in its integrated application ecosystem. City officials demonstrated how 33 distinct digital applications, covering sectors from health and education to licensing and public works, are interconnected. This integration facilitates data sharing between departments, reduces bureaucratic redundancy, and provides a more coherent experience for citizens seeking information or services from their local government. Bima noted that this approach effectively tackles a common challenge in digital transformation: fragmentation.

A specific innovation that captured the parliamentarian's interest was the Health Service's Smart Vaccination system. This platform exemplifies the tangible benefits of digitization, moving away from paper-based records to a dynamic digital system that tracks immunization coverage, manages vaccine inventory, and sends reminders to the public. Aria Bima pointed out that such targeted applications have a direct, positive impact on community well-being and represent the practical value of the city's broader digital investment.

The dialogue between Aria Bima and Sukabumi's leadership, including Mayor Achmad Fahmi and Vice Mayor Andri Setiawan Hamami, extended beyond mere appreciation. It delved into the operational and strategic foundations required to build and sustain such a digital transformation. Key discussion points included the continuous training and development of the municipal workforce to keep pace with technological change, ensuring equitable digital access for all socio-economic groups within the city, and developing sustainable funding models for ongoing system maintenance and upgrades.

For Aria Bima and Commission X, which holds a mandate over areas critically influenced by digital access like education and culture, Sukabumi's experience offers invaluable insights. The city's journey provides a real-world case study on the implementation challenges and success factors of digital public services. These observations are crucial for shaping national policies, regulations, and support programs that can empower other local governments to embark on similar transformative paths.

Bima emphasized that Sukabumi's progress is not an isolated phenomenon but a result of deliberate planning and execution. He commended the local government's clarity of vision and its commitment to translating that vision into actionable programs. The city's ability to execute complex digital integration projects suggests a high level of institutional capacity and coordination, which are essential ingredients for successful e-governance initiatives anywhere in the country.

The parliamentarian's visit concluded with a commitment to champion Sukabumi's model within national legislative discussions. By highlighting these local successes, Bima aims to advocate for policy frameworks and resource allocations that encourage and support digital innovation at the regional level. He views Sukabumi as a benchmark, proving that Indonesian cities can lead in smart governance and set standards for others to follow.

Sukabumi City's recognition by a national legislator underscores a growing trend where local innovations are shaping the national conversation on development. Its integrated digital platform serves as a powerful example of how technology, when applied with clear purpose and good governance, can redefine the relationship between a city and its citizens, making government more accessible, efficient, and responsive to public needs.

(Qiyas Zia)

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