business

Evolution & Growth, PT Kurnia Ciptamoda Gemilang With Smart Fitting Room Innovation

KCG, a leading retail company in Indonesia, has been committed to innovation and customer-centric approach since its establishment in 1998. The company has transformed from a single brand to a diverse portfolio including Charles & Keith, Pedro, EA7 Emporio Armani, and Pomelo.

This year, KCG proudly announces the presence of Armani Exchange in Indonesia, further diversifying its portfolio and introducing new fashion levels to customers. KCG operates a total of 94 stores spread across 21 cities and 14 provinces in Indonesia.

The success of KCG is rooted in its steadfast dedication to innovation. The company nurtures a culture of growth through the Retail Academy and KCG Wellness, ensuring motivated and empowered staff.

Despite global challenges, KCG has shown significant growth, with remarkable sales increases over the past five years for brands like Charles & Keith, Pedro, and EA7 Emporio Armani. The company's performance demonstrates its ability to thrive and excel in a competitive market.

In addition to impressive sales performance, KCG has also revolutionized the shopping experience with its innovative Smart Fitting Room. The POMELO Smart Fitting Room from KCG is now equipped with a tablet, serving as your personal shopping assistant.

Customers can browse a variety of clothing options from the Smart Fitting Room. The tablet provides detailed information about sizes, colors, and even complementary styles available in the store. With a few clicks, customers can request additional products to be delivered directly to the Fitting Room, minimizing the time wasted going in and out of fitting rooms.

"Receiving this 3rd award from Retail Asia is a great honor for us at KCG. This award reaffirms our commitment to continuous innovation and placing customers as our top priority.Our success is a result of the hard work and dedication of the entire KCG team. With the support of our loyal customers, we will continue to expand our portfolio and introduce new innovations to create an enjoyable shopping experience. The Smart Fitting Room POMELO from KCG is evidence of the company's commitment to combining comfort with outstanding customer service," said Haryanto Pratantara, Business and Operations Director at KCG.

Our dedicated staff is always ready to assist customers by ensuring all their requests are met. This reflects KCG's commitment to highly value its loyal customers, who have been an integral part of its journey.

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Tag: KCG PT Kurnia Ciptamoda Smart Fitting Room Innovation